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Overview


With the deinstitutionalization of people committed to psychiatric hospitals and changes in psychiatric treatment brought about by managed care efforts, consumers developed self-help programs designed to improve outcomes for people with mental illness through peer support. Services offered include drop-in centers, vocational and housing programs, peer counseling, case-management services, crisis alternatives to hospitalization, advocacy training, business ventures, and peer support groups. While these programs have existed for over two decades, little formal evaluation has focused on the effectiveness of this mental health service delivery model. A better understanding of existing consumer-operated service programs could provide the empirical basis for creating effective partnerships between these programs and traditional mental health services.    

The Consumer-Operated Services Program (COSP)  Multisite Research Initiative is a federally-funded national effort to discover to what extent consumer-operated programs as an adjunct to traditional mental health services are effective in improving the outcomes of people with serious mental illness. More than 2,200 racially and ethnically diverse consumers will participate in the four-year study that is designed to: 

·       
examine the effect of consumer-operated services on empowerment, housing, employment, social inclusion, and satisfaction with services, and 

·       
determine how participation in Consumer-Operated Services (COSP) affects costs for in-patient hospitalization, crisis intervention, and emergency room utilization as well as how it offsets costs in housing, criminal justice, vocational rehabilitation, physical health care, and income support.   


·     Secondary goals are (1) to create partnerships among consumers, service providers, and researchers, and (2) to disseminate knowledge gained about the effectiveness of COSP and the specific components that contribute to their success.   


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