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Research Glossary:

Mail Survey - Outcome Measure

Mail survey
– A questionnaire mailed to people or groups who fill out the form and mail it back to the researcher. 

Mainstream
– the “general market”; usually white and middle class. 

Managed Care Organization
– A private organization, system, or structure that provides health care. 

Management Information System (MIS)  
-A way of storing, accessing, and managing data in electronic form; also the database of that information. 

Matching
– Choosing a “control group” (the group who doesn’t receive the treatment or other thing being tested) who is like the “experimental group” (who does receive the treatment); the groups would be alike in gender, age, race, and severity of disability, for example. 

MCO
– See “Managed Care Organization.” 

Mean (arithmetic)
– The average of a group of values (numbers, scores); the number you would get if you added the score of each person, for example, and then divided that by the total number of people. 

Measure
– A test; or how an amount or a thing is shown. 

Measure of central tendency
– A way of showing the values (numbers, scores, amounts) at or near the middle of a group of values; for example, the “mean” and the “median” are measures of central tendency. 

Median
– The exact middle; the point which divides a set of values (numbers, scores, amounts) so that exactly half the values are higher than the point and exactly half are lower. 

Methods
– Ways of finding and studying information. 

MIS
– See “management information system.” 

Mode
– The most frequent value (number, score, amount) in a group of values.  For example, the mode in the group of “3, 5, 3, 100” is “3.” 

Morbidity
– Sickness, or a measure of how frequent sickness is. 

Multicultural
– Having to do with two or more different groups of people, when each group has their own traditions, history, norms, and often language. [Adapted from SAMHSA definition.] 

Multivariate analysis
– The study of two or more effects (“dependent variables”) at one time. 

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N 
– A measure of how many people or things in a group were studied by the researcher; followed by an equal sign and a numeral. 

National Association of State Mental Health Program Directors (NASMHPD)
  A national organization that represents the policy interests of state departments of mental health. 

National Institutes of Mental Health
– A federal institution for research (especially biomedical research) related to causes and treatments of mental illness. 

Nationality
– A label showing the country where someone lives or which someone calls a homeland; for example, American and Mexican are nationalities, and a woman who was born and raised in Mexico could give her nationality as Mexican even if she is legally an American citizen. 

NIDRR
– National Institute of Disability Rehabilitation and Research; a federal organization within the Department of Education. 

NIMH
– See “National Institutes of Mental Health.” 

Nominal scale
– A scale that uses groupings instead of ranking (scoring, numbering).  For example, eye color could be grouped by “blue,” “brown,” or “green,” not given different numbers.   Other groupings used on a nominal scale could be by diagnosis, age, sex, or race. 

Non-parametric statistical procedures
– Tests that don’t need to make strong assumptions about characteristics of the people who take the tests.   

Non-probability sampling
– Choosing people from a larger group in a way that doesn’t show what chance each person in the larger group had of being chosen. 

Non-response bias
– A research fault based on the people who didn’t agree to be studied, although they were chosen.  People who didn’t agree may have been different in other important ways from people who did, and so the study’s results might be true for only part of the chosen group.  For example, if the chosen group is depressed people and the more depressed ones were too tired or hopeless to answer a survey, then any answers about the amount of energy or hope in depression would not be giving a full picture.  

Normal frequency distribution curve
– A bell-shaped curve of values (amounts, numbers, scores) in which the average, the midpoint, and the most frequent score are all the same. 

Null hypothesis
– The idea that the causes, effects, amounts, or changes in question (the study “variables”) are not really connected to each other at all.  This hypothesis is the opposite of the research hypothesis.   

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Open-ended questions
– Questions which let people answer in their own words instead of having to choose from set answers like “a” or “b” or “true” or “false.” 

Operational definition
– A way of showing something which can’t be seen or measured, like social class, by something that can be measured, like the amount of money you make or how many years you have gone to school.  This kind of definition explains an idea by telling how the idea is measured. 

Ordinal scale
– A ranking of values (amounts, numbers, scores) from greatest to least, lowest to highest, first to last, etc., but by a category instead of a number.  For example, social class could be grouped and ordered as lower class, working class, middle class, and upper class. Items (groupings) on this kind of scale are not equally spaced. 

Outcome
– The way something, often a treatment or a program or a study, turns out; the effect it has on people; or the record or measure of the effects. 

Outcome measure 
-- The measure of a change (usually the difference in scores before and after treatment).   
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