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Interviewer Training


Below is the COSP Interviewer Training Manual and a link to the interviewer Training Slide Show. You may view the slide show or manual simply. To quicken your search of the manual you may click on the underlined headings to go directly to that section of the respective hyperlink. Or you may start at the beginning and read your way through!

*Due to the large amount of content, please allow your computer as long as two minutes to download larger sections of the manual.

 

Slide Show

 

Interviewer Training Manual         
COSP 
Purpose of Manual
This Interviewer Training Manual is designed for use by the COSP study sites in training interviewers to administer the multi-site protocol.  It contains guidelines for interviewing, tips on preparing for the interview

TABLE of CONTENTS

Standard Abbreviations

I.  Description of the Project  

II.  The Survey Process

III.  Interviewer’s Responsibilities in Administering the Protocol
            A.  Contacting Respondents
   
         B.  Handling Refusals
   
         C.  Informed Consent 
            D.  Using Standardized Responses

IV.  Preparing for the Interview

V.  Asking the Questions *(55 Seconds to download)
           
A. Interviewer Effects
           
B.  Listening Skills
            C.  Body Language
            D. Reading the Questions
   
         E.  Using Interview Probes
   
         F.   Displaying the Code Cards
   
         G.  Answering Questions from the Respondent
   
         H.  Feedback
   
         I.   Recording the Responses
   
         J.  Taking Breaks
   
         K.  Trouble Shooting
   
         L.  Ending the Interview
            M.  Post Interview Observations

VI.  Editing the Interview  

VII.  Conducting the Follow-ups  

VIII.  Keeping Track of Contracts and Completed Interviews
*(38 Seconds to download)

IX.  Filling out Payment Invoice Forms

X.  Attending Debriefing Meetings

XI.  Providing Feedback to the Trainers and Field Coordinator

XII.  Appendix *
(103 Seconds to download)
Exercises
Contacting
Standard Responses
Probes (General)
Pause and Repetition
Repetition
What do you mean?
What would be closer to the way you feel?
Feedback
Control Sheet
Telephone Contact Record
Field Contact Record
Payment Invoice Form-Interviewer
Payment Invoice Form-Respondent
Consent Form
Letter to Participants
Interviewer Tracking

 

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