Communication Technical Assistance
This page is to help you through any
technical problems you may be having with our site. We're sure you will find it
most helpful!
To
make your search easier and to reduce scrolling please use the short-cuts,
listed below, to quickly retrieve the information you're looking for.
Table
of Contents:
About Project
Technical Assistance
TA for Chat
TA for the Mailing Lists
Internet Resources
for Beginners
File Sharing and Formats
Power Point on the web
For More information
Communications TA Manual's
These files will open up in your word processor when you click
on them. You can save them to disk or print them out like any other word processed
document.
Manual
(Word 6/95)
Manual (Word Perfect for Windows
(5.xx))
Internet Glossary (Word
6/95)
Internet Glossary (Word Perfect for Windows
5.xx)
About Project Technical
Assistance
The project provides technical assistance for people who wish to improve their
ability to use the technology associated with COSP in several different ways.
- Documentation on this web site in the form of FAQ (Frequently Asked Questions) and this
page.
- Consultation by Email; and group consultation by CHAT
- Consultation by phone
- Consultation at grantee meetings
TA for the Mailing Lists:
Frequently Asked Questions about COSP Mailing Lists
The COSP mailing lists are operated on Lyris software. The Lyris manual will answer all of your
questions.
Download the Manual
(scroll down the page)
COSP Project participants can also contact the Communications Director
for Technical Assistance
Email
Rich Ackerman
TA for Chat
Frequently Asked Questions about Project CHAT
Internet Resources for
Beginners
Vicki's Pick: Newbie-U
http://www.newbie-u.com/
This site has good tutorials on almost everything you will want to know including
Email, Newsgroups, FTP, the Web, CHAT
Internet Beginner's Guide
http://www.vschool.net/outlinks/begin.html
Are you new to the Internet? Do you find the idea of
traveling on the Information
Superhighway frightening and/or intimidating? This page contains a list of links to sites
that are designed to help you feel more comfortable and more confident in your cyberspace
travel adventures.
A beginner's guide to effective Email
http://www.webfoot.com/advice/email.top.html
Internet Tutorial
http://www.phdsystems.com/tutorials/internet/
Welcome to the Internet Tutorial. If you have always wondered what things are and how
things work when it comes to the Internet, then you have come to the right place. If you
take the time to go through this tutorial, you will learn an incredible amount of really
helpful things.
Pages you may find especially helpful on this site:
How do I find people on the Internet?
http://www.phdsystems.com/tutorials/internet/findpeop/sld02.html
What is a web search engine?
http://www.phdsystems.com/tutorials/internet/search/sld01.html
What is a computer virus?
http://www.phdsystems.com/tutorials/internet/virus/sld01.html
Also See:
Yahoo Internet and Computers
http://dir.yahoo.com/Computers_and_Internet/Internet/
Netscape's New to the Net
http://home.netscape.com/netcenter/newnet/index.html?cp=cinnewnet
Microsoft's Guide to the Web
http://www.microsoft.com/magazine/guides/internet/default.htm
Power Point on the web
There are a number of Power Point Presentations on this web site. For each of
them, there is also a text version as an accessibility accommodation. The Power
Point files are best viewed in a separate window. this allows you to return to our
website without having to back out through all the viewed slides. The presentations
make extensive use of Java script, which means they do not work with browsers that do not
support that feature. If you are using Netscape or IE 3.xx or greater you should not
have a problem. You probably will have a problem if you are using an older version,
or one of the "buggy" AOL browsers. You will have to make do with the text
alternative. We can also send you the presentation by Email. In that case, you will
need either Power Point, or a Power Point viewer to read the file.
Viewers for Power Point files are available at no cost for download on the Microsoft
site: Click
here to see what's available.
File Sharing and Formats
It's a good idea to follow some basic rules when sending messages (especially messages
with attachments) by Email:
- Use a standard format. For word processing files that would include Word, WP, text
files, and RTF files. It is probably a good idea to save the file as a common version of
the format used. For example, WORD 7 files are not useable by a large group of people, so
it is probably a good idea to send WORD files in a WORD 6/95 format. Lists that might be
sending spread sheets or Dbs should agree on a common format. You may also want to develop
consensus on word processing format too.
- Be aware that many people have mailboxes with size limits. Once those limits are
reached, all other mail sent to that address bounces. This is not a good thing. We have a
number of people using web Email accounts. Most of those have a limit of about 5 MB and
many of them have message length limits for individual messages. If you must send
something huge to people, then do not send it through the lists, and check with the
recipient before sending it by private mail. Do not send multiple attachments in one
message if together they add up to a really big file. The lists have 2MB file limits.
Sending something that large should be a rare occurrence.
- Realize that while you may be using a fast network connection with a T1 line, many of
the people getting your mail are using a modem with a much slower connection. So while you
may be able to send a file in an instant, there is a good chance that the recipient will
not be able to open it nearly as quickly.
- Your Email messages themselves should be sent as plain text. That means not
sending them as html or MIME encoded messages. Formatted messages look great if you
have the technology to be able to appreciate them. People using text readers or
older technology though get nasty looking bits of code that make reading the messages
unpleasant and annoying.
For More information:
Peggy Soehngen, Communication Director
Email: soehngep@mimh.edu
Phone: 314-652-803 (evenings, weekends, other times by arrangement)
FAX: 314-652-0424
You can also fill out a TA Request form
and mail it to us. This form can be used for any kind of TA you may need, not just
communications TA. Please see our FAQ and software hint pages below.
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