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December 12, 1998 Steering Committee Meeting Notes

Consumer-Operated Services
Steering Committee Meeting Minutes

December 12, 1998

8:30 a.m. – 12:30 p.m.

Embassy Suites

Reports from Subcommittees

Multi-Site Research Committee - Tom Salzer, chair

Tasks of Research Committee

-Generation of research questions

-Check domains with hypotheses

-Include any domains not considered in GFA but central in  research questions

Adoption of principle that uniformity is desired to the extent that it does not impact the individual site study

Cross-site protocol development

-Directed to consumer respondents

-Identification of areas of measurements (domains)

-Generation and evaluation of existing instruments

>Consideration of Canadian protocol

>Poll other multi-site projects regarding instruments

-Selection of instrumentation/Newman & Ciarlo criteria

>Appropriateness of tool for persons in the study (target population)

>Reliability

Interrater (will two people using it get the same results)

Test-retest (stability over short periods of time)

>Validity

>Sensitivity to change

>Reactivity

>Cultural competence/sensitivity

>Time estimate

>Cost/effort/burden to respondent

>Clarity

>Consumer involvement in development

-Design issues affecting cross-site protocol

Creation of components of cross-site and cross-COS treatment (drop-ins, training, mutual help)

Link with the cost study

Logistics

-Pilot testing procedures

-Informed consent, confidentiality, language, reasonableness of procedures

-Consumers as interviewers and assessors

-Access to data and publication policies

-Inclusion/exclusion criteria

-Split interview procedure

-Data Collection Timetable

-Cross-site comparability/comparison

-Setting deliverables

-Development of training manual

Fidelity

-Role of sites in cross-site fidelity assessment

-Pilot testing of cross-site instrument

Data Repository/MIS

Power analysis

Qualitative research

Brainstorming of Outcome Domains

Demographics

Empowerment

-Recovery

Employment

Social inclusion

Housing

Service satisfaction

Client information

-Symptoms

-Diagnosis

-Medications

-Years in System

-Number of hospitalizations

-Distress level

-Stress factor, indicators – situational (acute), chronic

Self-Esteem

QOL

Social support

Functioning

Substance use

Involvement in criminal justice

Service use-ER, hospitalization

Physical health status/needs

Physical health use

Behavioral measures

Trauma/abuse

Poverty

Sexual orientation

Subcommittees

The following subcommittees were established. Their work is to be completed over next couple of weeks (12/21/98) via teleconferences.

Theoretical framework/logic model for cross-site study

Mark Salzer, Chair
Pat Corrigan
Betsy McDonel
Susan Essock
Matt Johnsen
Sally Clay
Tom Summerfelt

Empowerment

Steve Segal/Carol Silversman, Chairs
Diane Maxwell
Lorraine Keck
JoAnne O’Connor
Jean Stofer
Joseph A. Rogers
Sally Rogers

Housing

Fred Newman, Chair
Steve Fischer
Tom Summerfelt

Employment/demographics/substance Use

Pat Corrigan, Char
Jean Risman
Matt Johnsen

Satisfaction with services

Matt Johnsen, Char
Steve Segal
Jean Stofer

Social inclusion

Joseph Rogers, Chair
Ruth Ralph
Tom Summerfelt
Phyllis Soemean

The qualitative data needs to be included.

Cost Study Committee – Dr. Brian Yates Reporting

There are two to three types of variables in cost study, many of which are not costs

Costs per program type (cost per metaprocedure)

Costs (resulting from program plus cost-savings benefits)

Cost savings benefits such as use of other services may increase at first but may eventually decrease.

Some of the direct benefits identified by the committee were training and services returned to the community (provided by clients).

Cost measurement issues

Need to find cost per service offered

Need to measure services delivered to consumer

The issues: the cost of cost assessment (sites did not budget for it) and there are costs to sites and to the consumers.

These are things that the committee looked at (benefit)

Benefit hypothesis developed, detailed

Traditional support service use that will increase episodically at first

Self help services that will initially increase

Service use that will decrease right away

Service use that will eventually decrease

Services that will eventually stabilize

Services that will increase long-term

Program create opportunities for traditional services to be offered to others by freeing slots

Services provided to others by consumers who have gone through the program

Next Steps for Committee

Each site should list specific services

Dr. Yates needs e-mail address and phone number for each person on committee

Dr. Yates' telephone number is (301) 942-8594

Need to have next meeting soon. – all committee members using Microsoft Office. Will set up a teleconference. It was decided not to form subcommittees and to leave the group whole.

Consumer Advisory Panel

There were about 15 people in meeting ranging from users of services to consumer professionals. Many sites have not yet formed local consumer advisory panels.

The committee looked at what is committee charge and the constitution of its membership.

There was agreement that consumers' perspectives should be represented on the other two committees, but that time still needs to be set aside for the consumers to meet separately. The membership – all consumers who attended Steering Committee would be eligible to attend. There was some discussion about who is a consumer. It was decided that researchers who are consumers are consumers. At some point need to stop squabbling about who are consumers.

The consumer voter is supposed to be appointed by the local consumer advisory panel. Consumer representation is needed on two levels -- (1) one of the people being assessed, and (2) people who can understand and represent the larger consumer viewpoint. The person should be named by consumer advisory committees locally but need not be current consumer. Each site will decide who will serve as its designated voter.

The charge of the committee is to train consumers who come to these meetings in the language of research and other necessary meeting. At the next meeting, there will be a research 101 segment presented for consumers. Mutual support is another charge of the committee. The third charge is to advocate the consumer viewpoint in larger committees, and the fourth is to represent the viewpoint of people who will be assessed. The meetings will be ad hoc so that consumers can continue to participate in working committees.

Next Steps for Steering Committee

Each subcommittee of the Multi-Site Research Committee needs to have copies of all of the instruments used by each site. Dr. Campbell asked that each member contact Dr. Paul Binner at the Coordinating Center by Wednesday to let him know which instruments are needed so they can be in the hands of the subcommittees by next week.

Mr. McKinnon will set up teleconferences initially through SAMHSA.

Common Protocol Timeline (Due in March)

Between December 14 and December 21 subcommittees have initial contacts

Between December 21 and January 11 – subcommittees doing work

Between January 11-18 – produce subcommittee reports and have first research committee as whole teleconference

Between January 18-22 – steering committee conference call with recommendations from research committee. A draft will be available.

There will be a face-to-face meeting by January 31 through February 2, 1999. There will be a draft protocol by the meeting. The final responsibility for pulling together the draft instrument will rest with the Coordinating Center and Tom Salzer. It will be distributed by the Coordinating Center to the Steering Committee prior the meeting. This draft will focus on five domains. Work will still need to be done on procedures, cost pieces, etc. For costs, some of the instruments may already be out there. Cost procedures will be developed.

There needs to be two face-to-face meetings before the end of March. Mr. McKinnon said it is nice to have domains, but unless folks are able to define what they are doing in their studies, we won’t know. We are taking measures first without thinking about what it is we are going to be measuring. Dr. Johnsen said the fidelity measurement would be developed in Year 2. While the subcommittees are working, ROW will document services and figure out a way to do the fidelity assessment. The Coordinating Center will begin to define what the services are. Perhaps an ethnographer can go to each site and document the services at each site. Dr. Campbell said site visits were going to be scheduled, but not in next week or two weeks. We need common understanding of empowerment, social inclusion, etc.

Mark Salzer will develop a logic model to describe the activities, hypotheses, and outcomes. Part of the discussion for next face-to-face meeting is the logic model.

Dr. Campbell said the Coordinating Center will develop a chart to describe which services the Coordinating Center can help sites with and which services that sites will have to do on their own.

Next Meeting

The next meeting will be in the Washington, D.C. area and begin Sunday, January 31 in the afternoon and end Tuesday, February 2 by early afternoon. The subcommittees might come in Saturday to meet or meet on Tuesday evening. The first half of the general meeting will allow time for the committees to work.

Tentative Agenda

Cross-site project goals - Mark

Logic model - Mark

Cross-site protocol - Tom

Recommendations of research committees- Tom

Need expert to talk about timing the follow-ups at sites for cross-site evaluation

Reporting out of the committees

Report on operating procedures for steering committee

Fidelity assessment (making headway) – ROW

Research 101 for consumer group (if possible at this meeting) – maybe brownbag lunch on own for this

Team building

Identification of other issues of importance

Minutes of this first meeting will be posted on the web site by the last week in December and will be sent out to everyone by the Coordinating Center. A glossary of terms is being developed by the Coordinating Center. The subcommittees will work on definitions of peer support, etc.

Feedback Session

It was helpful to have computer projector and transparency projector at each meeting

Perhaps an Internet connection at the meeting site in the future can be arranged

Need to set a specific date in March for use of protocol

Times when we stalled out was when explicit tasks and times were not set aside.

Consider dropping the schedule back a couple of months towards May or June for the common protocol to make sure that it is done right. Dr. Campbell said this might not even be a choice because the committees will need time to interface and make changes. A May start-up date is fine with all sites, except that Connecticut will need to discuss it and California was not present in the meeting at this point.

Mr. Brown thanked everyone for participating in the meeting. This is historic and not only was it a successful meeting, but was very productive in comparison to other multi-site projects. All of the discourse was positive, and it was a credit to the people who planned the meeting and participated. This overwhelming feeling happens to all of the groups.

Dr. Ralph recognized Dr. Campbell for her work.

December 9, 1998 Meeting Notes
December 10, 1998 Meeting Notes
December 11, 1998 Meeting Notes

(December 11, 1998)Back ] Up ]

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